About Us
Troo Step Insoles is owned by Troo Health
Care, one of the leading suppliers of natural health and beauty products in the UK.
Troo Health Care was founded to provide
quality health supplements that benefit and provide value to the people who use them. Our ethos as a business is
focussed on providing exceptional value, building long term trust and developing relationships that make our
customers want to hang around. We achieve this through providing a guaranteed level of quality and service
unrivalled in our industry:
1) Troo Quality
products
All of Troo Health Care's own range of
products are made using only the finest ingredients, manufactured in the UK under GMP (Good Manufacturing Process)
license to guarantee quality. We also provide a number of other brands which meet our own high standard of quality.
To demonstrate our confidence in EVERY product we sell we offer an unrivalled triple money back
guarantee!
2) Troo
Quality Service
Exceptional value is our aim and as part of our service
standards you can expect:
Pre-Sales Service - we do not want you to
buy products which will not benefit you so offer a full range of free resources to help educate you into making
health choices which are right for you.
Fast Shipping - we guarantee to ship all
orders within 2 business days or we will pay for your shipping. See our service guarantee for more
details.
Excellent Communication – we keep you
informed through every step of the process and provide telephone and email support on our contact
page.
Quality Guaranteed – all of the products
available on TrooHealthCare.com are FULLY GUARANTEED with FULL REFUNDS available for unsatisfied
customers.
After Sales Service – at TrooHealthCare.com
we are friendly and knowledgeable about all our products. If you have any problems or queries regarding any part of
your Troo Health experience then please contact us and we will be glad to help. If you have a concern about your
health and nutrition requirements then why not ask Laurel, our resident expert and qualified
nutritionist.
Personal Touch – while we are large enough
to provide you with an extensive and quality selection of health care products, we are also small enough to give
you a personal customer service.
On Going Support - if you wish us to we will
be in touch regularly with genuinely informative & educational news as and when we get it. Our focus is value
and the best way we can provide that alongside product & service is to ensure you can make the best decisions
for YOU. If you don't wish to hear from us then that's fine too!
3) Troo Customer Value
For all of our Troo Health Care visitors there is something
of value which can be taken away.
- Resident Nutritionist: free access to our
resident & highly qualified nutritionist
- Weekly e-newsletter (optional) focussed informing on relevant
health issues. We may even throw in some exclusive offers and discounts too!
- Blog: provides regular & informative articles on what's good
and what's not
- Healthnotes: a vast resource of impartial 3rd party information on
supplements, health conditions, drug interactions and general interest health articles
On top of this we also provide an excellent reward scheme
which allows you to benefit from discounts and rewards whether you shop with us or not. We have an ongoing loyalty
point scheme in place to reward those valued customers who continue to 'hang around'.
Troo Quality, Troo Service and TRUE VALUE are our Troo Health
promises to you.
The other stuff:
Troo Health Care Limited is registered with Companies House
as Private Limited Company 07096390. We are a VAT registered business in the UK - VAT no. 907 8099
92.
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